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2019-2020 Technology Strategy

CTS Mission

The mission of Juniata’s Campus Technology Services (CTS) Division is to provide the leadership, infrastructure, and support mechanisms to ensure a campus technology ecosystem that operationally and strategically supports: 1) a student-centered living and learning experience, and 2) a productive, efficient, informed, and engaged campus community. This mission serves Juniata and our Strategic Plan: Courage to Act as both a foundational and interwoven element necessary to guide us into the future.

Technology Strategy & Goals:

There are 5 overarching strategies which have been vetted by the IT Governance Committee.  These strategies have been shaped by our need to:  modernize the student experience, realign resources, address top institutional risks, incorporate innovation, and support the Strategic Plan: Courage to Act.  The full plan includes 15 team goals (outlined below), their supporting objectives, how these goals mitigate institutional risk, resources needed to be successful, and how this work supports the pillars of the college's strategic plan, Courage to Act.  Please contact a member of the CTS team to get more details!

Incorporate Strategies & Solutions that Enhance Learning

  • Improve campus wide awareness of technology training resources empowering individuals to effectively leverage technology in their work. [RESOURCES]
  • Provide experiential learning opportunities for and seek innovative ideas/feedback from students. [COMMUNITY]
  • Create a robust and easy to use wireless network that encourages innovation in and out of the classroom. [SCHOLARSHIP/COMMUNITY]
  • Provide leadership, direction, and support for the strategic growth of undergraduate and graduate online education. [RESOURCES/PRESENCE/DISTINCTIVENESS]
  • Create strategies and deliver services that will support and enhance digital literacy. [SCHOLARSHIP/PRESENCE/DISTINCTIVENESS]
  • Provide leadership for the design of physical spaces and virtual environments to incorporate appropriate technology and promote effective teaching methods. [SCHOLARSHIP/DISTINCTIVENESS]

Provide a Reliable & Modern Infrastructure

  • Maintain reliable technology infrastructure by replacing aging technology and keeping systems updated. [ALL PILLARS]
  • Continue to modernize our enterprise systems in ways that enhance the student experience and our ability to leverage technology. [COMMUNITY/DISTINCTIVENESS/RESOURCES]

Streamline Processes & Strengthen Data Management

  • Establish a more robust and formal approach to data management, reporting, and functional expertise. [RESOURCES]
  • Improve awareness of technology tools/resources within the campus community that improve processes, introduce efficiencies, and modernize our environment. [RESOURCES]
  • Streamline and find efficiencies in CTS. [COMMUNITY/RESOURCES]

Ensure Data & Network Security

  • Reduce cyber security related IT risk through policy, training, and user education. [PRESENCE]
  • Improve security and resilience of network and server infrastructure. [RESOURCES]

Uphold an Adaptable, Positive, Innovative, & Well-Developed Team

  • Create a clearly defined technology strategy that is informed by technology governance, institutional strategy, and risk management. [ALL PILLARS]
  • Re-align the team and provide continued growth and learning experiences through cross-training, mentoring, and professional development. [ALL PILLARS]